سياسة الخصوصية

When you use our website or place an order, we may collect:

• Name, phone number, and email address
• Shipping address and billing details
• Order details and payment-related information
• Communication details when you contact us
• Website usage information such as pages visited, device type, browser type, and cookies

We only collect information needed to provide and improve our services.

We may use your information to:

• Process and deliver your orders
• Provide customer support and handle returns or refunds
• Improve our website and shopping experience
• Send order updates and service messages
• Prevent fraud or misuse
• Comply with legal or operational requirements
• Send marketing messages only when allowed or consented to

Payments may be processed through secure third-party payment providers.

Hiyra does not store full card details on its website. Payment information is handled securely by the payment provider according to their own security and privacy standards.

We may share necessary information with trusted service providers only when needed, such as:

• Shipping couriers and payment processors
• Website and hosting providers
• Customer support tools
• Marketing and analytics tools, where applicable

We do not sell your personal information.

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website performance, and support marketing activities.

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

If you subscribe to our newsletter or marketing messages, we may use your contact details to send you updates, promotions, or product information.

You can unsubscribe at any time through the available unsubscribe option or by contacting us directly.

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed 100% secure. We always aim to use trusted systems and responsible practices to protect your data.

We keep your personal information only for as long as needed to provide our services, complete orders, handle support requests, comply with legal or accounting requirements, and improve our business operations.

You may contact us to request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information, where applicable
• Stopping marketing messages
• More information about how your data is used

Requests may be subject to identity verification and legal or operational limitations.

Our website may contain links to third-party websites, platforms, or social media pages.

Hiyra is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

Hiyra may update this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements, or business practices.

Any updates will be posted on this page.